Manager, Buidling Operations & Services Back to Job Postings

Posted by
University of Toronto
Job Location
St. George Campus - Downtown Toronto
Posting active until
February 28, 2019

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Job Description

Manager, Building Operations and Services – Job Number: 1900397

Come and join one of Canada’s Top 100 employers and work where the world comes to learn. A history of innovation and international academic excellence, a wide range of careers and a diverse environment that makes the University Toronto the place to be. The University is sustained environmentally by three green campuses, where renowned heritage buildings stand beside award-winning innovations in architectural design.

University Family Housing, also known as Student Family Housing and Residential Housing Ancillary, is comprised of two 21 story residential towers and a unique stock of 83-century homes. The department provides housing to student families, faculty families and long-term residential tenancies in two neighbourhoods on the St. George Campus to over 3000 adults and children.

Under the general direction of the Director of Faculty, Residential and Student Family Housing, the Manager, Building Operations and Services is responsible for assisting the Director in identifying the strategy, goals and objectives for managing the infrastructure and maintenance of 30 & 35 Charles Street and the Huron- Sussex Residential Housing Program, known as University Family Housing. The Manager, Building Operations and Services provides leadership and expertise in the planning, execution, monitoring and evaluation of major and minor projects at 30 &35 Charles Street and the Huron- Sussex Residential Housing Program and oversees the day to day operation at both sites. The incumbent handles the administration of contracts and contract agreements associated with third party contractors and property management corporations, oversees the work of service contractors, prepares and obtains tenders for services and/or renovation projects for the department and recommends changes to future agreements to the Director as part of related procurement and contract development processes. The incumbent is also responsible for the monthly apartment turnovers (with dotted line supervision of the Residence Administrator), annual unit inspection process, and maintenance process.
The Manager, Building Operations and Services develops and implements policies, systems and procedures to address emergencies as well as the operation and maintenance of all equipment and physical structures at 30 & 35 Charles and the Huron-Sussex Residential Housing Program. The incumbent will ensure compliance with University policies as well as municipal, provincial and federal codes and regulations.

The Manager, Building Operations and Services provides qualitative and quantitative recommendations and data to assist the Director in determining changes and modifications to the various properties and how to utilize the departmental budget with respect to capital expenditures within approved budget constraints. The Manager, Building Operations and Services is also responsible for hiring, leading and managing the maintenance staff and Property Coordinators to ensure optimum operations, minimize expenses and to maximize tenant satisfaction.


University degree with qualifications in facilities management, engineering or architecture or equivalent combination of education and experience. Registration with Ontario Association of Architects (Member with Seal) or license to practice in the Province of Ontario, or registered and in good standing with the Professional Engineers of Ontario would be considered an asset.

Minimum of 5 years’ experience or progressive responsibility in facilities management, maintenance. Extensive knowledge of construction, engineering systems and operational practices. Demonstrated experience in managing maintenance budgets and performing financial analyses of alternatives. Experience with strategic planning with an emphasis on facilities renewal projects for older buildings. Experience with management and supervision in a unionized environment required. Additional knowledge of strategic planning, financial management, business management and project management required. Expertise in managing the complexities of a multi-purpose academic/residential building desirable.

Superior project management and organizational skills. Proficient Computer skills (Microsoft Office, budget schedules, architectural software, building drawings, database management, HRIS, security equipment and access system). Ability to draw and interpret sketches and review architectural and engineering drawings. Excellent multi-discipline knowledge of the principles of planning, design and construction of buildings. Experience interpreting building codes and other applicable regulations. Experience planning and implementing maintenance principles. Experience with estimation and cost control in construction. Knowledge of building and service contracts, and University contracting processes and practices. Familiar with formulating budgets and estimates, reviewing cost reports and preparing financial projections and analyses.

Demonstrated ability to lead in a complex environment, including a demonstrated ability to work effectively under pressure with multiple demands, strict deadlines and frequent changing priorities. Superior written and verbal communication and presentation skills. Superior negotiating and mediating skills. Ability to work effectively with faculty, staff, students and members of the University and community at large.

Appointment Type: Budget – Continuing

Schedule: Full-time

Pay Scale Group and Hiring Rate: PM 4 — Hiring Zone: $88,326 – $103,048 — Broadband Salary Range: $88,326 – $147,210

Job Posting: Feb 7, 2019

Job Closing: Feb 28, 2019, 11:59:00 PM